Legal

Privacy Policy

Last updated: July 2026

This Privacy Policy explains how Excellent Giftcards (EGB) collects, uses and protects your information when you use our exchange services. By trading with EGB you agree to the practices described below.

Information we collect

To process an exchange we may collect your full name, contact number, bank account details, transaction screenshots, gift card images or codes and the cryptocurrency addresses you use. We only ask for what is strictly required to complete the trade you initiated.

How we use your information

Your information is used to verify the transaction, coordinate payout, satisfy legal or anti-fraud obligations, and provide customer support. We never sell, rent or share your data with third parties for marketing purposes.

Transaction confidentiality

All conversations happen over end-to-end encrypted WhatsApp channels. Card codes, wallet addresses and account details are used once and then archived to secured, access-controlled storage.

Customer protection

EGB uses verified payout accounts, real-time rate quoting, and human review on every trade. If a transaction fails on our side, we make it right — quickly and transparently.

Cookies & analytics

Our website uses minimal cookies to remember your theme preference and to understand aggregate traffic. We do not run cross-site advertising trackers.

Your rights

You can request a copy of the information EGB holds about you, ask us to correct it, or request deletion of anything we're not legally required to retain. Reach out via the contact details below.

Changes to this policy

When the policy is updated we'll revise the date below. Continued use of EGB's services after an update constitutes acceptance of the revised terms.

Contact us

Questions about this policy or your data? Reach us anytime: